Privacy Policy
This is the privacy statement of Shropshire Tool Hire Limited. At Shropshire Tool Hire Limited (“Shropshire Tool Hire” or “we”) we are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you; that you provide us or that we receive from others about you will be processed by us. It includes data that we hold electronically.
1 | How and why we process personal data
We will process data to deliver the services Shropshire Tool Hire are contracted to provide to you; to administer requests for tool hire or to purchase products from us.
We confirm, when processing data on your behalf, which we will comply with the provisions of all relevant data protection legislation and regulation.
We do not sell, rent or lease any of the personal information collected from you to third parties. We do not use or disclose sensitive personal information, such as race, religion, or political affiliations (in the event that we become aware of any), without your explicit consent.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Where we collect personal information from
Through formal to hire tools from us
Via our website (General enquiries)
Legal bases for processing data
The legal bases for the processing of customer data where a formal contract exists is under the following paragraph of the General Data Protection Regulation (GDPR): Article 6 1.(b), the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Where no formal contract exists, the legal basis for processing personal information is consent provided via our website.
How we use your personal data
The purposes for which personal information is processed may include any or all of the following (the list is non-exhaustive):
Delivery of services
Communication by post, email or telephone
Maintain records
Process financial transactions
Send information about offers
Who has access and why?
Data will be held and processed for the purpose of providing the service that we are contracted to fulfil, or where you have provided your information via our website.
Only those staff who have a legitimate need to access data will be authorised to do so. We may also be required to share your data with some third parties. However, where this is necessary we only disclose the information that is required to resolve the issue, and we have a contract in place that requires them to keep your information secure and not to use for their own purposes. Examples of third parties could include (this list is non-exhaustive):
Website hosting provider
Electronic communication providers
How long we retain your personal data
To meet our legal data protection and privacy obligations, we only hold on to your information for as long as we need it and for the purposes we acquired it for in the first place.
Where you have submitted your data via our website or other marketing channels, we shall keep your personal information on our database, subject to an individual’s right to unsubscribe or be forgotten at any time. Please see the Your Rights section below.
2 | Using our website & social media
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
Cookies
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
Visitor Data
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.
Social media
Any social media posts or comments you send to us (on our Facebook page or Instagram) will be shared under the terms of the relevant social media platform on which they are written and could be made public. Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use.
3 | Your Rights
You have a number of rights under GDPR:
Right of Access
You have the right, subject to a number of exceptions, to know what information we hold about you.
Right to Rectification
You have the right to have any information we hold about you corrected if inaccurate or incomplete.
Right to Erasure
You have the right to ask us to delete personal information about you where:
You consider that we no longer require the information for the purposes for which it was obtained.
We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent.
You have validly objected to our use of your personal information – see Right to Object.
Our use of your personal information is contrary to law or our other legal obligations.
Right to Object
You have the right to object our processing of your personal data.
We will stop any processing of your data for direct marketing as soon as we receive an objection.
Right to Restrict Processing
You have the right to restrict processing of your data in certain circumstances, such as when there is a question over the way in which we are using it.
Right to Data Portability
You have the right to obtain and reuse your personal data for your own purposes.
Automatic Processing
We will not make any decision regarding you by purely automated means.
Withdrawing consent using your information
Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us by emailing shropshiretoolhire@outlook.co.uk if you wish to exercise any of these rights.
4 | Changes to our Privacy Policy
We keep this privacy statement under regular review and will place any updates on this page.
This privacy statement was last updated on 23/6/20
Contact information and further advice
Any questions or comments regarding this privacy policy should be emailed to: E: shropshiretoolhire.co.uk
Complaints
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office, whose contact details are as follows:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
T : 0303 123 1113 (local rate) or 01625 545 745
Website - https://ico.org.uk/make-a-complaint/